The second video on the Little Language Models YouTube channel covers findability. Findability refers to how easy or hard it is for users to find specific information the first time they interact with a product. Increasing findability is one of the main reasons people reach out to me for help.
Reaching this goal—increasing findability—means:
- ✅ Information is easier to find
- ⏱️ It takes less time to complete tasks
- ???? Content is accessible, minimizing cognitive load
In this video, I discuss an example of findability don’ts discovered during a content audit and how they affect business goals.
The video also covers some incidents that lead to the most common—and problematic—findability issues:
- lack of research
- unintuitive groupings
- not matching users’ mental models
- strong attachment to content
- Conway’s Law
- mismatch between business goals and content hierarchy.
For more videos like this, subscribe to the channel: https://www.youtube.com/@littlelanguagemodels.
Increase your product’s findability and discoverability by exploring Little Language Models’ information architecture resources
If you prefer written resources, as of today, there are 14 articles on the website related to findability and discoverability.
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