Articles and case studies on creating digital experiences that are easy to navigate and understand through improved navigation and language.

Why companies build product taxonomies, where to start, how to structure the spreadsheet, and ways to adapt your product taxonomy to company…

What’s behind an unfindable feature for hotel management software?

HOKA has had a meteoric rise. Here’s how their website information architecture helps them meet growing consumer demand.

Company A has acquired Company B, C, and D. How do we organize their sites, for multiple products with different audiences, while…

Some fun news: I’ve finished the first draft of my e-book, Accessible IA Fundamentals – A Beginner’s Guide to Intuitive Information Architecture.

Unsure if the ROI of user research for content is worth it? Based on 30+ IA projects, discover when content research pays…

How much control should the user have over a workflow? Is user control a given? Is it a benefit? Or is it…

Grouping is one of the key principles of making information more findable.
![[Video] Wikipedia information architecture breakdown](https://littlelanguagemodels.com/wp-content/uploads/2026/01/Screenshot-2026-01-27-at-9.49.23-PM.png)
I review Wikipedia’s website navigation, page structure, and how the non-profit organizes information to surface knowledge to over 2 billion monthly users.
![[Video] Ticketmaster information architecture breakdown](https://littlelanguagemodels.com/wp-content/uploads/2025/12/Ticketmaster-information-architecture-breakdown-YouTube-video-thumbnail.png)
I review Ticketmaster’s website navigation, page structure, and how the company organizes information to surface events and tickets to over 100 million…