About
Little Language Models is an information architecture consultancy in Vienna helping companies with thousands of users create intuitive navigation structures and clear product content.
Every day, we depend on the digital interfaces of countless products and services, yet many of them remain frustrating and difficult to navigate. The mission: reduce friction and frustration for people navigating the web.
Little Language Models is transforming platforms, puzzling → powerful, through information architecture consulting (Product audits, IA redesigns, Roadmapping, Team training, Content tests), speaking at local events, and a free weekly information architecture newsletter. Join folks from Capital One, Intuit, and Shopify by subscribing.

About Delfina
I’m Delfina Hoxha, the founder of Little Language Models. I’ve influenced big and small decisions that led to exceptional user experiences for universities, libraries, and global brands like Sony and Microsoft.
Before founding Little Language Models, I led content strategy for leading agencies, tech startups, and the largest national C2C listings platform. My work for Harvard Law Review was nominated for a Webby Award and my content test contributed to achieving a new daily active users record for the leading Food & Drink app in Albania.
Certified Web Accessibility and WCAG Conformance Tester (Deque Systems, 2022)
About information architecture
Good information architecture = good UX = tangible business benefits. But am I biased? Since I sell information architecture services, there’s some obvious inherent bias in the importance I place on this type of work.
I don’t say that information architecture work is important because it’s what I do. I do information architecture work because it’s important. The significance of this work impacted my perspective, not the other way around. Earlier this year (2025), after leaving my full-time lead content designer role, I chose to create Little Language Models, one of the few information architecture consultancies in the world, because I saw firsthand the key role content architecture plays in creating tangible improvements for users and businesses.
About the name Little Language Models
ChatGPT, Claude, and other AI chatbots are based on Large Language Models (LLMs). LLMs are machine learning models designed to understand and generate human language by analyzing extensive text datasets.
The name of the business playfully contrasts with AI’s large language models, emphasizing a minimalist approach to information architecture that prioritizes key user tasks and business effectiveness.
Little Language Models challenges the “bigger is better” mindset. In a study of 1585 people, University of Virginia researchers found that our brains prefer addition over subtraction, often completely ignoring the option of removing instead of adding. Our instinct to add rather than remove presents missed opportunities for improvement. I do things differently around here. The business is founded on the principle that when it comes to content, service offerings, and client relationships, less is more.
Hear from Little Language Models clients
This client felt aligned, heard, supported, and part of something bigger
“I liked being led through a proven model. All of us are interested in getting things right and saying things properly. When we do this, we feel aligned, heard, supported, and part of something bigger than ourselves. We learn from one another, and come together as a team. This really only happens when we submit to a process and allow an expert to lead us.”
This client was better informed about their most pressing questions
“You were a joy to work with. I found your deliverables impactful, your research incredibly valuable, and our interactions pleasant. You are a professional and it shows. Thank you so much!”
This Senior PM at a F100 company appreciated the unpacking of the messiness
“This was a messy project, and we appreciated Delfina taking on all aspects of its messiness.
What was so valuable with the service was how Delfina was able to put into words how the problems impact our users. We would definitely purchase these services again!”

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🌍 Serving clients around the world
📍Little Language Models HQ
Lindengasse 56/18-19
Vienna, Austria
1070
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Little Language Models
Information architecture consultancy in Vienna