“Your articles always hit me on a day when I need it most. This is so great!” on How information architecture reduces the learning curve for new users

“Essential reading for all aspiring glossarists.” on Dos and don’ts of building a business glossary (and where to start)

“Great article Delfina. Matches my experiences and you expressed it more clearly than I ever could. Thank you! :)” on 16 common information architecture problems