Visit archive
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
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I finished the first draft of my e-book 🎉
Some fun news: I’ve finished the first draft of my e-book, Accessible IA Fundamentals – A Beginner’s Guide to Intuitive Information Architecture.
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How to manage stakeholder feelings in content decisions for website redesigns
A common point of tension between stakeholders is the fate of the content. People have ideas, fears, and dreams about what will…
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![[Interview] This Is Why Adding More Content Makes Things Worse](https://littlelanguagemodels.com/wp-content/uploads/2026/03/two-types-of-information-architecture-interview.png)
[Interview] This Is Why Adding More Content Makes Things Worse
In the latest Technical Writing Uncensored interview, we break down what an information architect actually does and the role of IA in…
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![[Interview] What Product Leaders Should Know About Tools and AI](https://littlelanguagemodels.com/wp-content/uploads/2026/03/state-of-docs-gitbook-2026-contributor-1.jpeg)
[Interview] What Product Leaders Should Know About Tools and AI
The State of Docs 2026 report just came out, and I was featured discussing three critical areas for product and design leaders.
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What is the ROI of user research for content?
Unsure if the ROI of user research for content is worth it? Based on 30+ IA projects, discover when content research pays…
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Why back-end information architecture requires a different approach than front-end IA
In large, complex sites, this distinction is everything.
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How much control do users want in UX?
How much control should the user have over a workflow? Is user control a given? Is it a benefit? Or is it…
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How this hospital prevents blocked elevator entrances through a core information architecture principle
Grouping is one of the key principles of making information more findable.
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Are there really no information architecture-trained product designers?
Detached from IA decisions, some designers lack the skills to design findable, relevant, and timely product content.
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![[Video] Wikipedia information architecture breakdown](https://littlelanguagemodels.com/wp-content/uploads/2026/01/Screenshot-2026-01-27-at-9.49.23-PM.png)
[Video] Wikipedia information architecture breakdown
I review Wikipedia’s website navigation, page structure, and how the non-profit organizes information to surface knowledge to over 2 billion monthly users.
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