Visit archive
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
-
How to organize 3 acquired companies into one coherent website
Company A has acquired Company B, C, and D. How do we organize their sites, for multiple products with different audiences, while…
Read post: How to organize 3 acquired companies into one coherent website -
Speaking at WordCamp Vienna: When proven web design methods no longer work
280 people attended the second day of the conference. After presenting, I felt a mix of…
Read post: Speaking at WordCamp Vienna: When proven web design methods no longer work -
I finished the first draft of my e-book 🎉
Some fun news: I’ve finished the first draft of my e-book, Accessible IA Fundamentals – A Beginner’s Guide to Intuitive Information Architecture.
Read post: I finished the first draft of my e-book 🎉 -
How to manage stakeholder feelings in content decisions for website redesigns
A common point of tension between stakeholders is the fate of the content. People have ideas, fears, and dreams about what will…
Read post: How to manage stakeholder feelings in content decisions for website redesigns -
![[Interview] This Is Why Adding More Content Makes Things Worse](https://littlelanguagemodels.com/wp-content/uploads/2026/03/two-types-of-information-architecture-interview.png)
[Interview] This Is Why Adding More Content Makes Things Worse
In the latest Technical Writing Uncensored interview, we break down what an information architect actually does and the role of IA in…
Read post: [Interview] This Is Why Adding More Content Makes Things Worse -
![[Interview] What Product Leaders Should Know About Tools and AI](https://littlelanguagemodels.com/wp-content/uploads/2026/03/state-of-docs-gitbook-2026-contributor-1.jpeg)
[Interview] What Product Leaders Should Know About Tools and AI
The State of Docs 2026 report just came out, and I was featured discussing three critical areas for product and design leaders.
Read post: [Interview] What Product Leaders Should Know About Tools and AI -
What is the ROI of user research for content?
Unsure if the ROI of user research for content is worth it? Based on 30+ IA projects, discover when content research pays…
Read post: What is the ROI of user research for content? -
Why back-end information architecture requires a different approach than front-end IA
In large, complex sites, this distinction is everything.
Read post: Why back-end information architecture requires a different approach than front-end IA -
How much control do users want in UX?
How much control should the user have over a workflow? Is user control a given? Is it a benefit? Or is it…
Read post: How much control do users want in UX? -
How this hospital prevents blocked elevator entrances through a core information architecture principle
Grouping is one of the key principles of making information more findable.
Read post: How this hospital prevents blocked elevator entrances through a core information architecture principle