Visit archive
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
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What does a frustrating website navigation look like for a university chemistry department?
A typical user would struggle with finding application deadlines, locating specific course descriptions, and understanding research opportunities.
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Are admin panels as valuable as customer panels?
“We don’t build cars; we build factories.”
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Are your users paying the price for your Shiny New Feature syndrome?
Is content strategy’s reputation problem costing you users? An event participant asked me about new features, content deletion, and getting clients on…
Read post: Are your users paying the price for your Shiny New Feature syndrome? -
From 0 to value: How does a new product feature come to life?
If you’re not familiar with design or user experience (UX), in the next 5 minutes, I’ll show you how a new product…
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Not ready for information architecture yet? Here’s what you can do instead
On a budget? 3 techniques you can implement when the required investment for a comprehensive information architecture redesign is not feasible.
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How to create a content architecture that actually converts: Beyond basic sitemaps
If you’re about to jump on a website redesign, here’s how to create a content architecture that drives conversions and goes beyond…
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Favorite information architecture resources in summer 2025: Calculators, Libraries, Headlines, Patterns, Blogs
6 helpful and inspiring information architecture tools for the last 100 days of the year
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Helping people say no (or yes) more voluntarily: Applying recent psychological research findings in information architecture
Your users know they can say no, but how you frame requests influences how comfortable they feel saying yes or no.
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![[Video] Validating product direction before heavy engineering investment](https://littlelanguagemodels.com/wp-content/uploads/2025/09/Delfina-thumbnail-validating-product-direction.png)
[Video] Validating product direction before heavy engineering investment
80% of features in products are rarely or never used. Here’s how to validate product direction and save millions.
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![[Video] Scaling content consistently across teams](https://littlelanguagemodels.com/wp-content/uploads/2025/08/Scaling-content-consistently-across-teams-YouTube-video.png)
[Video] Scaling content consistently across teams
Content scaling pains and how to stop reinventing the wheel with the help of information architecture.
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