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Explaining information architecture to a 6-year-old and an 82-year-old (with paper examples šļø)
One only speaks English and asks the smart speaker in her house to play the song Firework. The other doesn’t speak English and has never owned a computer.
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Case study: How content testing reduced customer support requests and ineligible scholarship applications
How do we structure a single page to make the information on it simpler to find and understand?
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The hidden content strategy that transforms customer journeys (+ free content model template)
What is back-end information architecture and who needs to know about it?
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How to improve your content management system with information architecture
Boost efficiency and transform your UX for internal users through information architecture for your content management system.
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What does going back to basics look like for your company?
Are people aware of the problem your product or service can solve? Are people aware of the solution?
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Propaganda I won’t be falling for (design version)
Some practices I reject in the design fieldāmega menus, UX/UI design, hating spreadsheets, lorem ipsum, content addition, and hourly ratesāand why.
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Experiences, concerns, use cases: Can AI organize website content?
ChatGPT and website content management: a mediocre love story or an exceptional one?
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Should we be deleting oldĀ content?
If you’re new to content audits and a stakeholder in one, this article clarifies goals and decisions. If you’re a content strategist, this is my approach to persuading stakeholders to delete content.
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What does a successful information architecture redesign look like?
Thinking about purchasing information architecture services and wondering how to measure their effectiveness? Hereās my take on what makes a good information architecture.
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How to reduce the learning curve for your app
Want to effectively guide new users without overwhelming them with information? Learn how you can reduce the learning curve for new users through information architecture.
Information architecture
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
Little Language Models
Information architecture consultancy in Vienna