Visit archive
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
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How to create a content architecture that actually converts: Beyond basic sitemaps
If you’re about to jump on a website redesign, here’s how to create a content architecture that drives conversions and goes beyond…
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Favorite information architecture resources in summer 2025: Calculators, Libraries, Headlines, Patterns, Blogs
6 helpful and inspiring information architecture tools for the last 100 days of the year
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Helping people say no (or yes) more voluntarily: Applying recent psychological research findings in information architecture
Your users know they can say no, but how you frame requests influences how comfortable they feel saying yes or no.
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![[Video] Validating product direction before heavy engineering investment](https://littlelanguagemodels.com/wp-content/uploads/2025/09/Delfina-thumbnail-validating-product-direction.png)
[Video] Validating product direction before heavy engineering investment
80% of features in products are rarely or never used. Here’s how to validate product direction and save millions.
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![[Video] Scaling content consistently across teams](https://littlelanguagemodels.com/wp-content/uploads/2025/08/Scaling-content-consistently-across-teams-YouTube-video.png)
[Video] Scaling content consistently across teams
Content scaling pains and how to stop reinventing the wheel with the help of information architecture.
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![[Video] Findability: what it is and common issues](https://littlelanguagemodels.com/wp-content/uploads/2025/08/Findability-video.png)
[Video] Findability: what it is and common issues
Examples of findability don’ts discovered during a content audit, how they affect business goals, and the most common findability issues.
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![[Video] Three reasons people reach out to me for help](https://littlelanguagemodels.com/wp-content/uploads/2025/08/3-reasons-why-video.png)
[Video] Three reasons people reach out to me for help
The first video on the new Little Language Models YouTube channel
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A Field Guide to Getting Lost
The color blue and information seeking methods
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The information architecture of Rome, Italy: Airport reviews
Something I’ve previously discussed in a technical context with clients came to my attention in an airport setting in Rome.
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The word that put at stake $200 million
A powerful example of how misunderstandings can arise in the absence of clear definitions.
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