Visit archive
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one
In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive…
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3 questions that helped me choose a target market
An email with the subject “3 Questions To Help You Choose A Target Market” arrived in my inbox. Jonathan Stark, an expert…
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How to design a large language model (with anti-waste app examples)
I recently interviewed for a contract position focused on designing the user experience for a new AI language model product. To convey…
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16 common information architecture problems (with library website examples)
Everyone seems to have an opinion on what should and shouldn’t go on the site. You’re not really sure what to watch…
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What is information architecture consulting?
Information architecture (IA) is the practice of structuring information. Get an overview of IA benefits, activities, and tools.
Read post: What is information architecture consulting?