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How to create a content architecture that actually converts: Beyond basic sitemaps
If you’re about to jump on a website redesign, here’s how to create a content architecture that drives conversions and goes beyond a static list of website pages.
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Favorite information architecture resources in summer 2025: Calculators, Libraries, Headlines, Patterns, Blogs
6 helpful and inspiring information architecture tools for the last 100 days of the year
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Helping people say no (or yes) more voluntarily: Applying recent psychological research findings in information architecture
Your users know they can say no, but how you frame requests influences how comfortable they feel saying yes or no.
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Validating product direction before heavy engineering investment (YouTube video)
80% of features in products are rarely or never used. Here’s how to validate product direction and save millions.
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Scaling content consistently across teams (YouTube video)
Content scaling pains and how to stop reinventing the wheel with the help of information architecture.
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Findability: what it is and common issues (YouTube video)
Examples of findability don’ts discovered during a content audit, how they affect business goals, and the most common findability issues.
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Three reasons people reach out to me for help (YouTube video)
The first video on the new Little Language Models YouTube channel
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The information architecture of Rome, Italy: Airport reviews
Something I’ve previously discussed in a technical context with clients came to my attention in an airport setting in Rome.
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The word that put at stake $200 million
A powerful example of how misunderstandings can arise in the absence of clear definitions.
Information architecture
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
Little Language Models
Information architecture consultancy in Vienna