Visit archive
An archive of articles, research, and resources on reducing friction and frustration for people navigating our products through navigation and information architecture.
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Are there really no information architecture-trained product designers?
Detached from IA decisions, some designers lack the skills to design findable, relevant, and timely product content.
Read post: Are there really no information architecture-trained product designers? -
![[Video] Wikipedia information architecture breakdown](https://littlelanguagemodels.com/wp-content/uploads/2026/01/Screenshot-2026-01-27-at-9.49.23-PM.png)
[Video] Wikipedia information architecture breakdown
I review Wikipedia’s website navigation, page structure, and how the non-profit organizes information to surface knowledge to over 2 billion monthly users.
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What dirt can you bring to the surface?
The Bosch Unlimited 7 vacuum cleaner can teach us a thing or two about bringing up issues at work.
Read post: What dirt can you bring to the surface? -
![[Video] Ticketmaster information architecture breakdown](https://littlelanguagemodels.com/wp-content/uploads/2025/12/Ticketmaster-information-architecture-breakdown-YouTube-video-thumbnail.png)
[Video] Ticketmaster information architecture breakdown
I review Ticketmaster’s website navigation, page structure, and how the company organizes information to surface events and tickets to over 100 million…
Read post: [Video] Ticketmaster information architecture breakdown -
A consultant’s top book picks for work communication
These 3 books offer a comprehensive toolkit for anyone looking to get their message across clearly.
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Client highlights: Avoid + Verify in an AI unicorn company’s content style guide
When standardizing common terminology in a language style guide, include what to Avoid and Verify.
Read post: Client highlights: Avoid + Verify in an AI unicorn company’s content style guide -
Why most websites fail at guiding users effectively
“We’ve invested thousands of dollars in our website, but people keep complaining about it.”
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Product Content Audit Consultant — Service announcement
Seeking help with creating intuitive navigation structures and clear product content in 2025?
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Did content inconsistencies ruin Star Wars for you?
Prevent content inconsistencies from undermining user experience by considering these 7 types of differences and explore how people deal with Star Wars…
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Is consistency in product content that important?
Most companies overlook content consistency and its impact on business goals, unless it becomes unignorable.
Read post: Is consistency in product content that important?