Make strategic IA decisions
Articles, stories, and data on creating impactful digital transformation through strategic information architecture decisions.
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Do the words in your product make sense to your users? Five ways to find out
“Clear to users” may sound subjective and difficult to quantify, but there are some key methods to identify if a label resonates.
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The four language dimensions that shape product experience
Four examples of Hierarchy, Friction, Tone, and Naming in action.
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Death, fame, and six questions to help you decide whether to keep, remove, or update content
These six questions will help you make data-driven, impactful decisions on whether to keep, remove, or update website content.
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“But it’s right there on the website!”
What’s behind an unfindable feature for hotel management software?
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3 website lessons from HOKA, one of the fastest growing sport brands
HOKA has had a meteoric rise. Here’s how their website information architecture helps them meet growing consumer demand.
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How to organize 3 acquired companies into one coherent website
Company A has acquired Company B, C, and D. How do we organize their sites, for multiple products with different audiences, while…
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I finished the first draft of my e-book 🎉
Some fun news: I’ve finished the first draft of my e-book, Accessible IA Fundamentals – A Beginner’s Guide to Intuitive Information Architecture.
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How to manage stakeholder feelings in content decisions for website redesigns
A common point of tension between stakeholders is the fate of the content. People have ideas, fears, and dreams about what will…
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![[Interview] This Is Why Adding More Content Makes Things Worse](https://littlelanguagemodels.com/wp-content/uploads/2026/03/two-types-of-information-architecture-interview.png)
[Interview] This Is Why Adding More Content Makes Things Worse
In the latest Technical Writing Uncensored interview, we break down what an information architect actually does and the role of IA in…
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![[Interview] What Product Leaders Should Know About Tools and AI](https://littlelanguagemodels.com/wp-content/uploads/2026/03/state-of-docs-gitbook-2026-contributor-1.jpeg)
[Interview] What Product Leaders Should Know About Tools and AI
The State of Docs 2026 report just came out, and I was featured discussing three critical areas for product and design leaders.
Read post: [Interview] What Product Leaders Should Know About Tools and AI