Make strategic IA decisions
Articles, stories, and data on creating impactful digital transformation through strategic information architecture decisions.
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This is what a frustrating website navigation looks like
A typical user would struggle with finding application deadlines, locating specific course descriptions, and understanding research opportunities.
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Are admin panels as valuable as customer panels?
“We don’t build cars; we build factories.”
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Are your users paying the price for your Shiny New Feature syndrome?
Is content strategy’s reputation problem costing you users? An event participant asked me about new features, content deletion, and getting clients on…
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How to create a content architecture that actually converts: Beyond basic sitemaps
If you’re about to jump on a website redesign, here’s how to create a content architecture that drives conversions and goes beyond…
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Favorite information architecture resources in summer 2025: Calculators, Libraries, Headlines, Patterns, Blogs
6 helpful and inspiring information architecture tools for the last 100 days of the year
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Helping people say no (or yes) more voluntarily: Applying recent psychological research findings in information architecture
Your users know they can say no, but how you frame requests influences how comfortable they feel saying yes or no.
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![[Video] Validating product direction before heavy engineering investment](https://littlelanguagemodels.com/wp-content/uploads/2025/09/Delfina-thumbnail-validating-product-direction.png)
[Video] Validating product direction before heavy engineering investment
80% of features in products are rarely or never used. Here’s how to validate product direction and save millions.
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A Field Guide to Getting Lost
The color blue and information seeking methods
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The information architecture of Rome, Italy: Airport reviews
Something I’ve previously discussed in a technical context with clients came to my attention in an airport setting in Rome.
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The word that put at stake $200 million
A powerful example of how misunderstandings can arise in the absence of clear definitions.
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