Improve content findability Archives - Little Language Models

Wikipedia information architecture breakdown (YouTube video)

I review Wikipedia’s website navigation, page structure, and how the non-profit organizes information to surface knowledge to over 2 billion monthly users.
Ticketmaster information architecture breakdown (YouTube video)

I review Ticketmaster’s website navigation, page structure, and how the company organizes information to surface events and tickets to over 100 million monthly users 🎟️
Client highlights: Avoid + Verify in an AI unicorn company’s content style guide

When standardizing common terminology in a language style guide, include what to Avoid and Verify.
Why most websites fail at guiding users effectively

“We’ve invested thousands of dollars in our website, but people keep complaining about it.”
Did content inconsistencies ruin Star Wars for you?

Prevent content inconsistencies from undermining user experience by considering these 7 types of differences and explore how people deal with Star Wars inconsistencies.
What does a frustrating website navigation look like for a university chemistry department?

A typical user would struggle with finding application deadlines, locating specific course descriptions, and understanding research opportunities.
How to create a content architecture that actually converts: Beyond basic sitemaps

If you’re about to jump on a website redesign, here’s how to create a content architecture that drives conversions and goes beyond a static list of website pages.
Favorite information architecture resources in summer 2025: Calculators, Libraries, Headlines, Patterns, Blogs

6 helpful and inspiring information architecture tools for the last 100 days of the year
Findability: what it is and common issues (YouTube video)

Examples of findability don’ts discovered during a content audit, how they affect business goals, and the most common findability issues.
A Field Guide to Getting Lost

The color blue and information seeking methods