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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one
In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive navigation UX choices I’ve made despite advising others against doing the same.
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Protected: Case study: Improving AI hardware documentation with simplified information architecture
There is no excerpt because this is a protected post.
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3 questions that helped me choose a target market
An email with the subject “3 Questions To Help You Choose A Target Market” arrived in my inbox. Jonathan Stark, an expert in helping consultants package and sell their expertise whose resources I’ve been relying on heavily as a new business owner, sent the email. I went to the esplanade near my place, sat on…
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How to design a large language model (with anti-waste app examples)
I recently interviewed for a contract position focused on designing the user experience for a new AI language model product. To convey my approach to UX design for LLMs, I walked through a Miro board, which I’m sharing today.
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16 common information architecture problems (with library website examples)
Let’s say you work for a big public library with millions of items: books, DVDs, newspapers, research articles. The library also organizes weekly events and offers different courses for patrons. You’re a member of the team responsible for the successful redesign of the website. You’ll collaborate with internal stakeholders and the external agency hired to…
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What is information architecture consulting?
Fungi. Our noses as we age. The number of tech startups created every year. Some things just keep growing. Fungi can grow at a rate of around 1.2 millimeters per hour. The tech industry isn’t quite there, but the speed with which things change is equally impressive/scary. New technologies, unclear business models, increased competition, and…
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Articles
I started writing and publishing on the web in 2015. I’ve reached over 20,000 people in 100 countries and have had 4 strangers come up to me in person to tell me they love my writing (ahhhhhh). Here are some selected articles for Little Language Models, grouped by year.