Articles, stories, and data on creating impactful digital transformation through strategic information architecture decisions.

Seeking help with creating intuitive navigation structures and clear product content in 2025?

Prevent content inconsistencies from undermining user experience by considering these 7 types of differences and explore how people deal with Star Wars…

Most companies overlook content consistency and its impact on business goals, unless it becomes unignorable.

A typical user would struggle with finding application deadlines, locating specific course descriptions, and understanding research opportunities.

“We don’t build cars; we build factories.”

Is content strategy’s reputation problem costing you users? An event participant asked me about new features, content deletion, and getting clients on…

If you’re about to jump on a website redesign, here’s how to create a content architecture that drives conversions and goes beyond…

6 helpful and inspiring information architecture tools for the last 100 days of the year

Your users know they can say no, but how you frame requests influences how comfortable they feel saying yes or no.
![[Video] Validating product direction before heavy engineering investment](https://littlelanguagemodels.com/wp-content/uploads/2025/09/Delfina-thumbnail-validating-product-direction.png)
80% of features in products are rarely or never used. Here’s how to validate product direction and save millions.