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Propaganda I won’t be falling for (design version)
Some practices I reject in the design field—mega menus, UX/UI design, hating spreadsheets, lorem ipsum, content addition, and hourly rates—and why.
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Experiences, concerns, use cases: Can AI organize website content?
ChatGPT and website content management: a mediocre love story or an exceptional one?
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Should we be deleting old content?
If you’re new to content audits and a stakeholder in one, this article clarifies goals and decisions. If you’re a content strategist, this is my approach to persuading stakeholders to delete content.
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What does a successful information architecture redesign look like?
Thinking about purchasing information architecture services and wondering how to measure their effectiveness? Here’s my take on what makes a good information architecture.
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Mastery without meanness? Oui! Non-Duolingo examples of designing for education
Faces, literal translations, meeting people where they’re at, Jakob’s Law, conversational interfaces, identifying the path of least resistance – how a language learning app’s feature organization and clear copy can motivate and teach without being mean.
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What’s the format of information architecture work: diagrams, PowerPoint, Figma, Excel?
When we started working together, a client asked what format they should expect information architecture in. Her question was valid. We had discussed that I’d deliver a detailed IA audit report with a prioritized set of recommendations, but we hadn’t talked about the format of the work.
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Dos and don’ts of building a business glossary (and where to start)
My friend visiting Vienna for a week was set to leave on Easter weekend, but options were limited. An exchange he had with his driver got me thinking about jargon and how fascinating language is.
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What moving taught me about content strategy
Moving involves SO many decisions; I discuss them and what I noticed about content strategy and information architecture during my recent move 🏠
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Green flags: 7 questions an information architecture consultant may ask on your first call
An effective information architecture consultant may ask some of these questions in your first few emails or calls before sending you a proposal and signing the contract.
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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one
In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive navigation UX choices I’ve made despite advising others against doing the same.
Assessing content effectiveness
Articles, research, tips, and case studies for assessing the effectiveness of UX content in websites, apps, and chat interfaces.
Little Language Models
Information architecture consultancy in Vienna