Practice content mindfulness
Less is often more when it comes to content. Reduce users’ cognitive load, increase retention, and reduce content management costs by applying content mindfulness and digital minimalism principles.
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What is the ROI of user research for content?
Unsure if the ROI of user research for content is worth it? Based on 30+ IA projects, discover when content research pays…
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How much control do users want in UX?
How much control should the user have over a workflow? Is user control a given? Is it a benefit? Or is it…
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Can AI organize website content?
ChatGPT and website content management: a mediocre love story or an exceptional one?
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What’s the format of information architecture work: diagrams, PowerPoint, Figma, Excel?
When we started working together, a client asked what format they should expect information architecture in. Here’s my (long) answer.
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Dos and don’ts of building a business glossary (and where to start)
My friend visiting Vienna for a week was set to leave on Easter weekend, but options were limited. An exchange he had…
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What moving taught me about content strategy
Moving involves SO many decisions; I discuss them and what I noticed about content strategy and information architecture during my recent move…
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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one
In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive…
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16 common information architecture problems (with library website examples)
Everyone seems to have an opinion on what should and shouldn’t go on the site. You’re not really sure what to watch…
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What is information architecture consulting?
Information architecture (IA) is the practice of structuring information. Get an overview of IA benefits, activities, and tools.
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