Category: Information architecture
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How information architecture reduces the learning curve for new users
Want to effectively guide new users without overwhelming them with information? Learn how you can reduce the learning curve for new users through information architecture.
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Mastery without meanness? Oui! Non-Duolingo examples of how information architecture supports language learning
Faces, literal translations, meeting people where they’re at, Jakob’s Law, conversational interfaces, identifying the path of least resistance – how a language learning app’s feature organization and clear copy can motivate and teach without being mean.
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What’s the format of information architecture work: diagrams, PowerPoint, Figma, Excel?
When we started working together, a client asked what format they should expect information architecture in. Her question was valid. We had discussed that I’d deliver a detailed IA audit report with a prioritized set of recommendations, but we hadn’t talked about the format of the work.
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Dos and don’ts of building a business glossary (and where to start)
My friend visiting Vienna for a week was set to leave on Easter weekend, but options were limited. An exchange he had with his driver got me thinking about jargon and how fascinating language is.
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What moving taught me about content strategy
Moving involves SO many decisions; I discuss them and what I noticed about content strategy and information architecture during my recent move 🏠
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Green flags: 7 questions an information architecture consultant may ask on your first call
An effective information architecture consultant may ask some of these questions in your first few emails or calls before sending you a proposal and signing the contract.
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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one
In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive navigation UX choices I’ve made despite advising others against doing the same.
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How to design a large language model (with anti-waste app examples)
I recently interviewed for a contract position focused on designing the user experience for a new AI language model product. To convey my approach to UX design for LLMs, I walked through a Miro board, which I’m sharing today.
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16 common information architecture problems (with library website examples)
Let’s say you work for a big public library with millions of items: books, DVDs, newspapers, research articles. The library also organizes weekly events and offers different courses for patrons. You’re a member of the team responsible for the successful redesign of the website. You’ll collaborate with internal stakeholders and the external agency hired to…
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What is information architecture consulting?
Fungi. Our noses as we age. The number of tech startups created every year. Some things just keep growing. Fungi can grow at a rate of around 1.2 millimeters per hour. The tech industry isn’t quite there, but the speed with which things change is equally impressive/scary. New technologies, unclear business models, increased competition, and…