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Propaganda I won’t be falling for (design version)
Some practices I reject in the design field—mega menus, UX/UI design, hating spreadsheets, lorem ipsum, content addition, and hourly rates—and why.
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Experiences, concerns, use cases: Can AI organize website content?
ChatGPT and website content management: a mediocre love story or an exceptional one?
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What does a successful information architecture redesign look like?
Thinking about purchasing information architecture services and wondering how to measure their effectiveness? Here’s my take on what makes a good information architecture.
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What’s the format of information architecture work: diagrams, PowerPoint, Figma, Excel?
When we started working together, a client asked what format they should expect information architecture in. Her question was valid. We had discussed that I’d deliver a detailed IA audit report with a prioritized set of recommendations, but we hadn’t talked about the format of the work.
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Dos and don’ts of building a business glossary (and where to start)
My friend visiting Vienna for a week was set to leave on Easter weekend, but options were limited. An exchange he had with his driver got me thinking about jargon and how fascinating language is.
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Green flags: 7 questions an information architecture consultant may ask on your first call
An effective information architecture consultant may ask some of these questions in your first few emails or calls before sending you a proposal and signing the contract.
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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one
In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive navigation UX choices I’ve made despite advising others against doing the same.
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How to design a large language model (with anti-waste app examples)
I recently interviewed for a contract position focused on designing the user experience for a new AI language model product. To convey my approach to UX design for LLMs, I walked through a Miro board, which I’m sharing today.
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16 common information architecture problems (with library website examples)
Everyone seems to have an opinion on what should and shouldn’t go on the site. You’re not really sure what to watch out for in a project like this, especially given the extensive amount of information involved.
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What is information architecture consulting?
Information architecture (IA) is the practice of structuring information. Get an overview of IA benefits, activities, and tools.
Strategic clarity
Strategic content decisions that help teams iteratively simplify language, navigation, and processes in visible, impactful ways that affect business objectives and address key user requirements.
Little Language Models
Information architecture consultancy in Vienna