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Green flags: 7 questions an information architecture consultant may ask on your first call

An effective information architecture consultant may ask some of these questions in your first few emails or calls before sending you a proposal and signing the contract.
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Against best practices: 6 navigation choices I’ve made that would send me to UX jail if there was one

In honor of taking “Do as I say and not as I do” to the logical extremes, here’s a list of counterintuitive navigation UX choices I’ve made despite advising others against doing the same.
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How to design a large language model (with anti-waste app examples)

I recently interviewed for a contract position focused on designing the user experience for a new AI language model product. To convey my approach to UX design for LLMs, I walked through a Miro board, which I’m sharing today.
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16 common information architecture problems (with library website examples)

Everyone seems to have an opinion on what should and shouldn’t go on the site. You’re not really sure what to watch out for in a project like this, especially given the extensive amount of information involved.
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What is information architecture consulting?

Information architecture (IA) is the practice of structuring information. Get an overview of IA benefits, activities, and tools.